22 () posted 1 year ago by pkvi 1 year ago by pkvi +23 / -1 10 comments share 10 comments share save hide report block hide replies
At&t just laid people off, and did a soft layoff of requiring people to move with pay cuts. They're not doing very well at all as a company, and people blame the choices that are being made.
i know someone who works for verizon.
she said they are laying off bunch of customer service staff.
Probably outsourcing to foreign country.
I think it's AI. It's more difficult to get to An actual human.