I worked in a health for store many years ago. What happens with healthy products is they expire faster, and they're expensive.
When you can't source them from the regular places you can order direct from the brand. That's when customs fucks it up. In this example we are talking about powdered milk. That requires temperature control, and is time sensitive to be received. ( cold packs have a time frame.)
If your time sensitive food was just in a 100°+ warehouse while the cold packs melted, you may have an issue. The worst part was while I was at the k food store, the customers said it was being done to specific return labels. Freight forwarding eliminated the issue.
I worked in a health for store many years ago. What happens with healthy products is they expire faster, and they're expensive.
When you can't source them from the regular places you can order direct from the brand. That's when customs fucks it up. In this example we are talking about powdered milk. That requires temperature control, and is time sensitive to be received. ( cold packs have a time frame.)
If your time sensitive food was just in a 100°+ warehouse while the cold packs melted, you may have an issue. The worst part was while I was at the k food store, the customers said it was being done to specific return labels. Freight forwarding eliminated the issue.