Most people drink coffee at about 130°. Some people ask for extra hot which is about 150°, so it will still be hot when they get to the office. McDonald's was serving their coffee at 190° with no warning it was that hot. The little old lady who ended up in the hospital with skin grafts and two years of rehabilitation asked for $10,000 to help pay for her medical bills. McDonald's offered her $800.
They kept it that hot because McDonalds calculated the savings from not having to offer refills versus small work comp and liability insurance claims. Imagine if a toddler had pulled it over his head. This was not a frivolous lawsuit at all.
This idea that there are numerous frivolous lawsuits filed is just a myth. Yes spilling coffee on yourself is your own folly. However it is a foreseeable folly that if you sell millions of cups of coffee a day people will spill on themselves. So if it is more likely than not that giving them extremely hot coffee with no warning will make their folly worse then you have liability. Again, just because a small number of frivolous lawsuits are shown in the media does not mean it is the norm. It's very similar to all the tragic covid deaths of young people the media would show last year. They love to publicize the exception and ignore the norm.
Most people drink coffee at about 130°. Some people ask for extra hot which is about 150°, so it will still be hot when they get to the office. McDonald's was serving their coffee at 190° with no warning it was that hot. The little old lady who ended up in the hospital with skin grafts and two years of rehabilitation asked for $10,000 to help pay for her medical bills. McDonald's offered her $800.
They kept it that hot because McDonalds calculated the savings from not having to offer refills versus small work comp and liability insurance claims. Imagine if a toddler had pulled it over his head. This was not a frivolous lawsuit at all.
This idea that there are numerous frivolous lawsuits filed is just a myth. Yes spilling coffee on yourself is your own folly. However it is a foreseeable folly that if you sell millions of cups of coffee a day people will spill on themselves. So if it is more likely than not that giving them extremely hot coffee with no warning will make their folly worse then you have liability. Again, just because a small number of frivolous lawsuits are shown in the media does not mean it is the norm. It's very similar to all the tragic covid deaths of young people the media would show last year. They love to publicize the exception and ignore the norm.